saba8's Privacy Policy

1 Introduction & Purpose

saba8 is a trusted online casino and betting platform in Bangladesh. We fully respect our users' privacy and take the highest responsibility for protecting their personal information.

This privacy policy explains what types of information saba8 collects, how that information is used, with whom it may be shared, and how you can maintain control over your information. Our goal is to manage your personal information with complete transparency.

This policy applies to saba8's website, mobile services, and all associated digital services. This policy does not apply to any third-party websites or services.

2 Information We Collect

saba8 collects various types of information to operate its services properly. Details of that information are provided below:

Personal Identification Information

At the time of account registration, we may collect the following information:

• Full name and username
• Date of birth (for age verification — only users aged 21+ may use the platform)
• Email address
• Mobile number
• National ID card or passport details (when identity verification is required)

Financial Information

We collect the following information to process transactions:

• bKash, Nagad, Rocket, or Upay account numbers (for transactions only)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Financial summary of gaming activity

Technical Information

Information collected automatically while using our services:

• IP address and Device ID
• Browser type and version
• Operating system
• Cookies and session data
• Activity logs on the platform (login times, gaming history)

3 How We Collect Information

saba8 collects information in the following ways:

• Directly provided information: Information you provide when creating an account, filling out forms, or contacting our support team.
• Automatic collection: Information collected through cookies, web beacons, and similar technologies while using the website.
• Third-party verification: Through authorized third-party services for identity verification and fraud prevention.
• Payment processors: From the relevant provider when transactions are made via bKash, Nagad, Rocket, Upay, or bank transfer.

4 Purposes for Using Information

saba8 uses the information it collects only for the following legitimate purposes:

Service Delivery & Operations

• Account creation and management
• Financial transaction processing and verification
• Technical support and customer service
• Managing bonuses and promotional offers
• Managing the VIP program and providing cashback

Safety & Security

• Identity verification and ensuring account security
• Preventing fraud and unauthorized activity
• Assisting in anti-money laundering efforts
• Monitoring system security

Improvement & Analytics

• Analysis to improve service quality
• Monitoring website performance
• Research to enhance the user experience

5 Information Sharing & Disclosure

saba8 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Provider Partners

With trusted organizations that assist in operating our services, such as:

• Payment processors (bKash, Nagad, Rocket, Upay, and banking partners)
• Identity verification services
• Technology infrastructure providers
• Security and fraud prevention services

All such partners operate under strict confidentiality agreements and may only use information for specified purposes.

Legal Obligations

If required by law or by direction of a legitimate authority, saba8 may provide the necessary information to that authority. In such cases, we will always follow due legal process and provide only the information requested.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. Users will be notified in advance in such situations.

6 Data Security Measures

saba8 applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmission between you and our servers is protected by SSL/TLS encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized personnel have access to the information they need.
• Regular Security Audits: Our systems undergo regular security testing and vulnerability assessments.
• Two-Factor Authentication: Two-factor authentication is available to enhance account security.
• Incident Response Plan: A detailed plan is in place to take prompt action in the event of a security breach.

7 Cookies Policy

saba8 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the website. Without these, the site will not work properly.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to understand how the website is used.
• Security Cookies: Help detect and prevent fraudulent activity.

You can control or disable cookies through your browser settings. However, disabling certain cookies may prevent some features of saba8 from working properly.

8 Data Retention Period

saba8 retains your information only for as long as necessary:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.
• Financial Transaction Records: Retained for the period required under financial regulations.
• Log Data: Technical log data is generally retained for a limited period and then deleted.

After the specified retention period, information is securely deleted or anonymized by removing identifying characteristics.

9 Your Rights

As a saba8 user, you have the following rights over your own information:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If any of your information is inaccurate or incomplete, you can request that it be corrected.

Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.

Right to Object to Processing

You have the right to object to the processing of your information for certain purposes.

Right to Data Portability

You have the right to receive your information in a structured, commonly used format.

10 Protection of Minors' Information

saba8 is strictly for users aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that we hold information about a minor, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please notify us immediately.

11 International Data Transfers

To provide our services, information may sometimes be stored or processed on servers in different countries. For such transfers, we ensure that:

• Applicable data protection laws are complied with
• Adequate safeguards exist in the recipient country
• Information is used only for the purposes described in this policy
• The parties involved operate under confidentiality agreements

12 Policy Changes & Updates

saba8 may update this privacy policy from time to time. When changes are made:

• The updated policy will be published on this page and the "Last Updated" date will be changed
• Users may be notified by email of important changes
• Continuing to use the platform after changes means accepting the updated policy

We recommend that you review this policy periodically so that you stay informed about the latest information.

13 Contact & Complaints

If you have any questions, concerns or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Language: Support is available in both Bengali and English

We take all requests related to your data protection seriously and try to respond within a reasonable time.